Terms and Conditions
At Brontie & Co we value your custom. Please read this carefully. By using our site or submitting an order (and any subsequent orders) on this web site you are agreeing to the terms (‘Terms of Service’, ‘Terms’, ‘Terms and Conditions’) that appear below.
You agree to purchase services and goods from The Beautiful Blending Company LIMITED t/a Brontie & Co. subject to these Terms and Conditions.
1. ORDERING AND YOUR DATA
For us to be able to supply you with important information relating to your order, we will need your email address. By registering with us you are agreeing that we can use your email address to supply you with such information.
1.1 Once you have purchased from us we would like to keep you informed and updated on our products. By registering or buying from us you agree to receiving email updates and news communications from us. You can opt-out of email marketing communications from us at any time.
1.3 We will confirm acceptance of your order. This will be either by message on the website immediately after you have confirmed your order, or by us sending an email to the email address you have provided to us. We may do both. It is at this point the purchase contract will be made and we will supply the items to you in accordance with your order and these Terms and Conditions.
1.4 Unless otherwise notified to you in the confirmation email it is not possible to amend your order after it has been placed.
If you require delivery outside of UK mainland we reserve the right to contact you for a bespoke delivery charge.
2.1 If your order weighs more than 30kg we reserve the right to contact you with a bespoke delivery charge.
2.2 If we incur extra postal charges on your behalf and at your request, such as, when posting out extra items to you after your original order has left our factory, we reserve the right to pass these charges on to you.
Authority for payment will be requested from your card issuer at the time of your order. We may ‘debit’ your card with the full price of your order at time of purchase or after we have delivered your items to you. We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage.
3.1 You agree to compensate us in full against all reasonable costs expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £20. We may at any time after a failed payment has occurred ask a debt collection agency to collect payment from you.
4. RETURNS AND LIABILITY FOR LOSS
We work hard to ensure the quality of our products, but mistakes sometimes happen. Please inspect the goods and let us know promptly, within 14 days, by email, in writing or by phone of any problems with your order. We will usually ask you to return the items to us for inspection. Once received and inspected we will promptly and fully refund the price of any items that are damaged or of poor quality, or arrange for replacement goods. When you return items that are damaged or are of poor quality we will cover the postage costs for you.
If you are not happy with your order for any reason, you can return any unopened and unused items to us within 7 days of receiving your order, and we will refund you for those items. As a small business we cannot afford to refund any postage costs for delivery or return where you decide the item is unwanted and there has been no fault on our part. Please do let us know by email or via the ‘contact us’ form that you are returning your order and ensure you obtain proof of posting from your courier. We will not be able to process your refund until we have the original goods back in our possession and any items that go missing in transit will be your responsibility.
4.1 Subject to clause 4.2 below, we will not accept any further claims for loss from or in connection with the supply of faulty goods, whether direct, indirect, consequential or otherwise, howsoever arising.
4.2 Nothing in these Terms of Service will restrict our liability for death or personal injury resulting from our negligence, breach of contract or breach of statutory duty, nor will any of these terms restrict any of your statutory rights. For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.
4.3 Other than as set out in clause 4.2, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.
4.4 We value your feedback, please let us know if you are unhappy with our service or products. You will find an email link listed on our website in the “Contact Us” section.
6. INTELLECTUAL PROPERTY
All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us or our licensors. You are permitted to use the material data and content only for your personal use in placing orders through The Beautiful Blending Company Ltd and you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on our website without our prior written permission. The Beautiful Blending Company Ltd may impose a fee on any proposed use of the material data and content contained on its website, other than for placing orders through the website.
7. CONTACT INFORMATION
Brontieandco.com, and Brontie & Co are trading names of The Beautiful Blending Company Limited. Our registered company address is:
The Martlett Partnership, E1 Yeoman Gate, Worthing, West Sussex, BN13 3QZ
Company registered in England and Wales. Our company registration number is: 09671607
8. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you goods and/or services shall be governed by and construed in accordance with the laws of England and Wales.
9. INTERNATIONAL SHIPPING
Items in your order that are designated for shipment to countries outside of the UK may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
10. ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to constitutes the entire agreement and understanding between you and us and govern your use of the service and/or goods purchased, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof) and/or our goods.
You agree to indemnify, defend and hold harmless THe Beautiful Blending company Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable lawyers fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
14. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any English or international regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.